Privacy Policy

1. Introduction

Core Group International (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what personal information we collect, how we use it, and your rights regarding that information.

2. What personal information we collect

Through our enquiry and booking forms, we collect the following personal information:

• Your name
• Your phone number
• Your email address
• Additional details you provide, such as your buyer category (e.g. first home buyer, investor), preferred region, budget, and any notes or questions you include with your enquiry

3. How we collect it

We collect this information directly from you when you submit an enquiry form, book a free assessment, or request a property shortlist through our website. We do not collect sensitive information unless you voluntarily provide it.

4. How we use your information

We use your personal information to:

• Respond to your enquiry and provide the services you request
• Schedule and manage your free property assessment
• Prepare a personalised property shortlist and contact you regarding suitable house and land packages
• Communicate with you about your property journey
• Improve our website, services, and the information we provide to clients

5. Disclosure

We do not sell or rent your personal information. We may share your information with trusted third parties who assist us in delivering our services, such as builders, lenders, and conveyancers, but only to the extent necessary to progress your enquiry. These parties are required to handle your information confidentially and in accordance with applicable privacy laws.

6. Storage and security

We store your personal information securely and take reasonable steps to protect it from unauthorised access, misuse, or disclosure. Your information is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

7. Access and correction

You have the right to request access to the personal information we hold about you, and to request correction of any inaccurate or out-of-date information. To make a request, please contact us using the details below.

8. Complaints

If you believe we have breached the Privacy Act or the Australian Privacy Principles, you may lodge a complaint with us. If we cannot resolve your concern, you may refer the matter to the Office of the Australian Information Commissioner.

9. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: